Terms of Service

Last Updated: 2026

1. Acceptance of Terms

By accessing and using Neoma Creative Hub services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services

Neoma provides digital creative services including but not limited to Web Development, UI/UX Design, and Branding. Specific deliverables are outlined in each service package invoice.

3. Payments & Refunds

All payments are processed securely via DOKU Payment Gateway.
Refund Policy: Refunds are only applicable if the project has not commenced (Status: Pending). Once the project status is "In Progress", payments are non-refundable due to the allocation of resources.

4. Intellectual Property

Upon full payment, intellectual property rights of the final deliverables are transferred to the Client. Neoma retains the right to display the work in our portfolio unless a Non-Disclosure Agreement (NDA) is signed.

5. Limitation of Liability

Neoma Creative Hub shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits.