Privacy Policy & Data Rights
At **Neoma Creative Hub**, we take your digital sovereignty seriously. We don't sell your data to brokers. We use it strictly to build your empire.
1. Data We Collect
- Identity Data: Name, Email, Phone Number (via Clerk/WhatsApp).
- Project Data: Briefs, Blueprints, Budget Constraints, and Chat History.
- Technical Data: IP Address, Browser Type, and Device Info (for Security Logs).
2. How We Use Your Data
We use your data solely for:
- Generating accurate RAB (Cost Estimates).
- Creating legal contracts (Service Agreements).
- Communication via WhatsApp/Email regarding project updates.
- Internal analytics to improve our AI algorithms.
3. Data Sharing (Third Parties)
We work with trusted partners to deliver our services:
- Payment Gateways: Doku, Midtrans (Secure Payment Processing).
- AI Providers: OpenAI, Google Gemini (For Content & Analysis). Note: We do not use your project data to train public AI models.
- Government: Tax Regulators (Only if required by Indonesian Law).
4. Your Rights (GDPR & UU PDP)
As a user, you have the "God Mode" rights over your data:
- Right to Access: Request a copy of all data we hold about you.
- Right to Correction: Fix wrong phone numbers or addresses.
- Right to be Forgotten: Request permanent deletion of your account and project history (unless required for tax audit).
5. Cookies & Tracking
We use essential cookies to keep you logged in (Clerk Auth) and analytical cookies to see which services are popular. You can block cookies in your browser, but some features (like the War Room) might break.
Last Updated: January 12, 2026.
Questions? Contact us at [email protected].