Client Guide
How to navigate your journey with Neoma Creative Hub.
1Getting Started
- Explore Services: Browse our Architectural or Digital services.
- Checkout: Fill in your project brief and complete payment via DOKU.
- Access Dashboard: Once paid, log in to
/client/dashboardto track progress.
2The Consultation Room
We don't use WhatsApp for crucial revisions. All communication happens in the Dashboard to ensure data integrity.
- Real-time Chat: Discuss direclty with your assigned Architect/Developer.
- File Sharing: Upload blueprints, references, or assets directly in the chat.
- Revision History: All shared files are auto-archived in the "Files" tab.
3Payments & Termins
For large projects (Architecture/SaaS), payments are split into milestones (DP, Termin 1, Final).
- You will receive an email notification for each new invoice.
- Pay directly via the Dashboard to unlock the next development phase.
4Final Deliverables
When the project is marked as DONE, navigate to the "Files" tab to download all high-resolution assets, source codes, or DED drawings. These files remain accessible in your account forever.
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