Client Guide

How to navigate your journey with Neoma Creative Hub.

1Getting Started

  • Explore Services: Browse our Architectural or Digital services.
  • Checkout: Fill in your project brief and complete payment via DOKU.
  • Access Dashboard: Once paid, log in to /client/dashboard to track progress.

2The Consultation Room

We don't use WhatsApp for crucial revisions. All communication happens in the Dashboard to ensure data integrity.

  • Real-time Chat: Discuss direclty with your assigned Architect/Developer.
  • File Sharing: Upload blueprints, references, or assets directly in the chat.
  • Revision History: All shared files are auto-archived in the "Files" tab.

3Payments & Termins

For large projects (Architecture/SaaS), payments are split into milestones (DP, Termin 1, Final).

  • You will receive an email notification for each new invoice.
  • Pay directly via the Dashboard to unlock the next development phase.

4Final Deliverables

When the project is marked as DONE, navigate to the "Files" tab to download all high-resolution assets, source codes, or DED drawings. These files remain accessible in your account forever.

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